Fuel fillings are displayed in reports when the data received from the tracker meets all the criteria for detecting fillings. However, in some cases, the Fuel fillings and battery charges table doesn’t display the results, although you know for sure that the fuel filling was performed, and the chart in the report shows a sharp increase in the Fuel level line. By following simple recommendations from this article, you can fix the situation and understand the logic of some fuel settings.
Possible causes and their elimination
Sometimes, it will be enough to follow only one recommendation from the list below to solve a problem. More often, you will have to follow several tips at once. But in some cases, you won’t be able to avoid detailed analysis of all fuel level sensor settings, as well as of the features of incoming messages and parameters.
At the same time, fixing the situation with the displaying of one filling often results in the emergence of other inconsistencies in fuel reports. That’s why there should be a comprehensive approach to the fuel data analysis, considering not one filling but several at a time.
1. Filling is ignored due to smoothing
Try to reduce the filtration level in the fuel level sensor settings.
You can also try enabling adaptive median filtration.
2. Filling is filtered by volume
Try to reduce the value of the Minimum fuel filling volume option in the fuel level sensor settings.
3. Filling takes place in motion
Adjust the Trip Detector settings by increasing the Min moving speed if the speed is not related to the actual trip of the unit but is related to the error in the initial data. However, if the speed in such messages is comparable to the speed of actual trips (for example, more than 10 km/h), you can probably delete such messages, and to avoid similar situations in the future, you can try to filter them out. Please keep in mind that you will not be able to recover messages deleted manually or as a result of message validity filtration, so pay special attention to these steps.
Another method for solving a problem is to enable the Detect fuel filling only while stopped option and increase Timeout to detect final filling volume in the fuel level sensor settings.
4. Filling is marked as false and then hidden
Try to enable the Show false events option in the report template settings. Then execute the report again and unmark the filling so that it isn't regarded as a false one.